NEXT DAY DELIVERY UPDATE
We’re supporting our team, too. On 29/06/21, our Operations Team is finishing early to watch the game. The cut-off time for Next Day Delivery will be 3:30pm for this day only.
Delivery Information
Here you'll find all the info you'll need about how we post, ship and deliver our parcels. If you need some further help, please contact us.
UK STANDARD DELIVERY
UK Standard Delivery is FREE on orders of £40* or over or £2.95 for orders under £40. Your order will be delivered via Royal Mail 48 Tracked once dispatched. Please note dispatch in normally within 24 hours of receiving your order (excluding weekends and Bank Holidays).
Deliveries will be made within 3-5 working days after you place your order (excluding weekends and Bank Holidays) e.g. If you order on Wednesday, your goods should be delivered by the following Wednesday.
During busy periods LullaBellz and Royal Mail will try their utmost best to provide a guaranteed service, however, we cannot be held responsible should any delivery issues and delays occur. Order tracking is available by logging into your account.
If you are not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. Royal Mail may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done.
Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.
UK EXPRESS DELIVERY
UK Express Delivery is £4.95 and your order will be delivered via the Royal Mail Tracked 24 service. The service is between 1 - 2 working days. If you order by 6pm, Monday to Thursday, you should receive your goods the next day. If you order on Saturday or Sunday, you should receive your goods on the following Tuesday.
We cannot process or deliver on a Bank Holiday.
Order tracking is available by logging into your account.
If you are not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. Royal Mail may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done.
UK GUARANTEED NEXT DAY DELIVERY
UK Next Day Delivery is £6.95 and your order will be delivered via the Royal Mail. You must order before 6pm Monday- Thursday to guarantee next day delivery.
We cannot process or deliver on a Bank Holiday.
Order tracking is available by logging into your account.
If you are not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. Royal Mail may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done.
UK SATURDAY GUARANTEED
UK Saturday Guaranteed is £7.95 and your order will be delivered via the Royal Mail. You must order before 6pm Friday to guarantee Saturday delivery. (Subject to Royal Mail postcode restrictions)
We cannot process or deliver on a Bank Holiday.
Order tracking is available by logging into your account.
If you are not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. Royal Mail may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done.
EU & WORLDWIDE DELIVERY INFORMATION
For peace of mind, LullaBellz only offers trackable international delivery. To EU destinations the cost is is £9.95; for the rest of the world the cost is £9.95. Deliveries will be made in 5-10 working days after you place your order depending on your location.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
TERMS OF POSTAGE
If you opt for standard delivery (which is a trackable service) at the checkout, in the unlikely event your item goes missing and does not arrive after 10 working days have passed, LullaBellz will re-ship your order at our own expense and make a claim on your behalf.
If you have purchased a European or International tracked service and in the unlikely even your item goes missing in the post, LullaBellz will process a claim and once the claim has been accepted you will receive a full refund via your original payment method.
Royal Mail does not class an item as lost until 21 days have passed, your claim may therefore take up to 6 weeks to be processed.
